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IT Support: Troubleshooting Windows


Learn how to troubleshoot basic Windows issues, using the built-in tools to identify faulty configuration settings.

Enrollment is Closed

About this course

This course is designed to teach basic troubleshooting skills for Windows 10. In this course we discuss common issues that arise and tools to help you resolve them. Some of the skills covered in this course include:

  • Troubleshooting Windows installation problems.
  • Troubleshooting Windows web browser problems.
  • Troubleshooting application installation issues.
  • Troubleshooting Windows Authentication problems.
  • Use of Windows reliability tools.

What you'll learn

  • Troubleshooting Windows Installation
  • Using Windows troubleshooting and monitoring Tools
  • Troubleshooting web browser settings
  • Troubleshooting application installation issues
  • Troubleshooting Windows authentication

Meet the instructors

Brandon Neeb

Brandon Neeb

Content Developer Microsoft

Brandon is a content developer who has been publishing training content at Microsoft for 16 years. He has been responsible for IT Professional audience content of Skype for Business since 2010. He has also published training content for Windows 7 and Microsoft SQL 2012. Prior to that Brandon was a certified instructor who taught Microsoft Dynamics GP curriculum to reselling partners.

  1. Course Number

    CLD258x
  2. Classes Start

  3. Classes End

  4. Estimated Effort

    Total 8 to 12 hours